General
Terms and Conditions

General
Terms and Conditions

By placing an order, our terms and conditions below are deemed accepted.

1. Offers

Our offers are non-binding in all respects.

2. Orders

All orders are only considered accepted upon our written confirmation. If, after the conclusion of the purchase, we receive information that casts doubt on the buyer’s creditworthiness, we may demand security or advance payment and, in the event of refusal, withdraw from the contract without the buyer being able to assert any claims. The customer’s General Terms and Conditions, especially purchasing, delivery, and payment terms, are not valid insofar as they contradict the supplier’s General Terms and Conditions.

3. Prices

Our prices are ex works or free to the point of use. Billing is based on the prices valid on the day of delivery, using the weight quantities determined by sworn weighers at the supplying plant. If fixed prices are expressly agreed upon and confirmed by us, these do not include wage increases, material or raw material price increases, insofar as they are based on official orders or levies issued after the order has been placed. We reserve the right to recalculate these.

4. Delivery

The shipment of goods is in all cases at the buyer’s expense and risk, even if we carry out the transport with our own vehicles or vehicles rented by us. The stated or confirmed delivery dates are to be regarded as approximate only. We do not guarantee strict adherence to specific delivery days or the dispatch of vehicles at prescribed times of day, even if confirmed by us. Compensation for waiting times at the supplying plant or reimbursement for empty freight charges are excluded. The customer is not entitled to compensation for damages due to non-delivery or delayed delivery if force majeure (war, strike, fire, snow, accidents, machine damage, etc.) or failure of upstream deliveries were the cause.

5. Warranty/Liability

We warrant that the building materials supplied by us possess the assured properties. For transport services, we are liable exclusively according to the “General German Forwarders’ Terms and Conditions” (ADSp) – latest version; we have taken out freight forwarder’s insurance.

6. Notification of Defects

Complaints must be made immediately upon receipt of the delivery, before any processing or treatment. Samples must be taken in the presence of a representative of our company, and examinations must be carried out according to legal regulations. Should the assured properties not be met, only a claim for subsequent delivery in the sense of § 480 BGB or a claim for rescission or reduction of the purchase price can be made. Any further claim for damages is excluded. The buyer is not entitled to unilaterally withhold the purchase price or part thereof as compensation. Weight complaints must be submitted in writing on the day of receipt of the goods, accompanied by official weigh notes or certificates. An intended notification of defects does not entitle the buyer to refuse unloading a truck or to return the shipment without our consent.

7. Payment

Our invoices are payable within 10 calendar days of the invoice date in cash without deduction. In case of exceeding the payment term, we will charge customary bank default interest. In case of payment default by the customer, we are entitled to withhold outstanding partial deliveries, demand advance cash payments, or withdraw from the contract. Upon payment default, all our claims against the customer become immediately due, even if the agreed payment term has not yet been utilized or a deferment of debt has been granted. We are also entitled to withdraw any bills of exchange submitted by the customer and to demand immediate cash payment against their return. Reimbursement of discount charges paid by the customer is excluded. Offsetting with counterclaims of the customer is excluded in all conceivable cases, unless the counterclaims are undisputed or have been legally established. The supplier is entitled to assign its claims arising from delivery and services for financing purposes.

8. Retention of Title

The goods remain our property until full payment. The processing of goods supplied by us, which are still our property, is always carried out with our consent, without incurring any liabilities for us. After the use of the unpaid goods, the claim of the buyer arising from the processing replaces the goods in full (extended retention of title).

9. Place of Performance and Jurisdiction

The place of performance for the customer’s payment is Haldensleben. The place of jurisdiction is Stendal, even if the order specifies otherwise. The contractual relationship is exclusively subject to German law for both parties.

Status: 10/2025